Super Forms
  • Drag & Drop Form Builder for WordPress
  • Quick start
    • Installation
    • Registration
    • Starting your 15 day trial
    • Purchasing a license
    • Activating a license
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    • Secure file uploads
    • Creating a form
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    • Editing elements
    • Publishing your form
    • FAQ
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  • Common problems
    • Common problems
      • Email delivery problems
        • Why is my form not sending emails?
        • Why are emails going into spam folder/inbox?
      • File upload problems
      • Session expired
      • reCaptcha Troubleshooting – Fix “Not Loading” & Verification Errors
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      • Google map element WordPress form
  • Features
    • Basic
      • Confirmations emails
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      • WordPress form with Google sheets dropdown
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      • Update current logged in user
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      • If statements
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      • Form templates - Include elements into other forms - WordPress
      • Transferring data from one form to another
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      • PDF Generator
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      • WooCommerce Checkout
        • Fixed price checkout
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        • Replacing the "Add to cart" on a product page with a form
        • Hiding product from shop and order via custom form
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  • Tutorials
    • WordPress Form to Google Sheet Integration
    • GDPR Consent / Terms agreement
    • How to update the plugin
    • Sending emails to specific department for WordPress contact forms
  • Example Forms for WordPress
    • Booking 24 hours ahead of time
  • Developers
    • Code Examples
      • Lookup City by Zipcode for your WordPress form
      • Audio Recording Field
      • Custom API Phone Number Validation for Your WordPress Form
      • Updating WordPress user meta data after login
      • Automatically redirecting to next step after displaying text or a progress bar
      • Dropdown with groups (categories)
      • Prevent form submission based on entered field values
      • Track form submissions with GTM (Google Tag Manager)
      • Tracking Multi-part steps with Google Analytics
      • Tracking Multi-part steps with GTM data layer (dataLayer.push)
      • Track form submissions with third party
      • Compare input field value with database value
      • Insert form data into a custom database table
      • Delete database row after contact entry is deleted in WordPress
      • Limited date availability (slots) for your WordPress booking form
      • Send submitted form data to another site
      • Exclude empty fields from emails
      • Execute custom JS when a column becomes conditionally visible
      • Toolset Plugin: Update comma separated string to Array for meta data saved via Front-end Posting
      • Toolset Plugin: Update file ID to file URL for meta data saved via Front-end Posting
      • Delete uploaded files after email has been send
      • Increase Cookie lifetime for client data such as [Form Progression]
      • Altering cookie secure and httponly parameters
      • Define fake cronjob to clear old client data if cronjob is disabled on your server
      • Define page language attribute based on page ID or URL
      • Define custom headers when doing a POST request
      • Change checkbox/radio layout to vertical on mobile devices
      • Show remaining available form submission allowed
      • Global fields / elements
      • Trim values of fields
      • Re-sending E-mails after editing entries via Listings for WordPress
      • Combine multiple field values into one column on Contact Entries page
      • Altering the attachments for E-mails via PHP code for WordPress
      • Generate dynamic columns with dates based on user selected date from Datepicker element
      • Hide `eye` icon from Listings row based on user role
    • Data storage
    • BETA version
  • Changelog
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  1. Common problems
  2. Common problems

Session expired

Why am I getting a "session expired" error message when submitting the form on my WordPress website? And how to resolve it?

PreviousFile upload problemsNextreCaptcha Troubleshooting – Fix “Not Loading” & Verification Errors

Last updated 16 days ago

If you are getting a "Unable to submit form, session expired!" error message, there could be several reasons for this. And there could be a couple of solution. Below are the solutions you can try.

  1. First check if Allow storing cookies is set to "Enabled" under Super Forms > Settings > Form Settings. If it was set to disabled, change it to enabled and test the form again. If it still doesn't work continue to step 2.

  2. You can skip this step if you are not loading the form via an iframe. If you do load your form via an iframe, and this is done from a different origin address you must disable the CSRF check under Super Forms > Settings > Form Settings by setting it to "Disabled". This isn't recommended, so it's better to not load forms via iframes from a different domain. Use this as a last resort, and only if you don't have any other choice.

  3. Go to Dashboard > Updates > "Check again" and install any updates if available. After updating, make sure to empty any cache (if you are using a caching plugin) and temporarily disable the caching plugin to test out the form.

If you are still getting the message after completing above steps, feel free to submit a .

support ticket