Super Forms
  • Drag & Drop Form Builder for WordPress
  • Quick start
    • Installation
    • Registration
    • Starting your 15 day trial
    • Purchasing a license
    • Activating a license
    • First time setup
    • Secure file uploads
    • Creating a form
    • Adding form elements
    • Editing elements
    • Publishing your form
    • FAQ
  • Account
    • Dashboard
      • Your Invoices
      • Billing details
      • Your Licenses
      • E-mail Notification
      • Password reset
      • Cancel subscription
  • Common problems
    • Common problems
      • Email delivery problems
        • Why is my form not sending emails?
        • Why are emails going into spam folder/inbox?
      • File upload problems
      • Session expired
      • reCaptcha Troubleshooting – Fix “Not Loading” & Verification Errors
  • Elements
    • Layout elements
      • Column/Grid
      • Multi-part / step
    • Form elements
      • Calculator
      • Signature
      • File upload
      • Datepicker
      • Variable field
      • Dropdown
      • Text field
      • Autosuggest
      • Keywords
      • Radio button
      • Keyword Field
      • Button
      • Audio Recording (microphone)
    • HTML elements
      • Heading
      • HTML (raw)
      • Image
      • TinyMCE
      • Divider
      • Spacer
      • PDF page break
      • Google map element WordPress form
  • Features
    • Basic
      • Confirmations emails
      • Save Form Progression (continue later)
      • Build In Translation System
      • Populate form
      • Popups
      • Import & Export
      • Hide form after submitting
      • Hide or lock out user from your forms
      • Validation
    • Advanced
      • WordPress form with Google sheets dropdown
      • Custom registration form for WordPress
      • Custom login form for WordPress
      • Custom lost password form for WordPress
      • Update current logged in user
      • Secrets
      • Prevent duplicate entries
      • Lock & hide form
      • Password protect
      • Conditional Logic
      • Tags system
      • Address lookup/auto complete
      • Analytics Tracking
      • Conversion Tracking
      • Distance & Duration Calculation
      • If statements
      • Foreach loops
      • E-mail Reminders
      • Variable Fields
      • Form templates - Include elements into other forms - WordPress
      • Transferring data from one form to another
    • Integrations
      • PDF Generator
      • Listings
      • WooCommerce Checkout
        • Fixed price checkout
        • Dynamic price checkout
        • Variable product checkout (variations)
        • Replacing the "Add to cart" on a product page with a form
        • Hiding product from shop and order via custom form
      • PayPal
      • MailChimp
      • Mailster
      • Zapier
      • Stripe (BETA)
      • WooCommerce Instant Order (in progress)
  • Tutorials
    • WordPress Form to Google Sheet Integration
    • GDPR Consent / Terms agreement
    • How to update the plugin
    • Sending emails to specific department for WordPress contact forms
  • Example Forms for WordPress
    • Booking 24 hours ahead of time
  • Developers
    • Code Examples
      • Lookup City by Zipcode for your WordPress form
      • Audio Recording Field
      • Custom API Phone Number Validation for Your WordPress Form
      • Updating WordPress user meta data after login
      • Automatically redirecting to next step after displaying text or a progress bar
      • Dropdown with groups (categories)
      • Prevent form submission based on entered field values
      • Track form submissions with GTM (Google Tag Manager)
      • Tracking Multi-part steps with Google Analytics
      • Tracking Multi-part steps with GTM data layer (dataLayer.push)
      • Track form submissions with third party
      • Compare input field value with database value
      • Insert form data into a custom database table
      • Delete database row after contact entry is deleted in WordPress
      • Limited date availability (slots) for your WordPress booking form
      • Send submitted form data to another site
      • Exclude empty fields from emails
      • Execute custom JS when a column becomes conditionally visible
      • Toolset Plugin: Update comma separated string to Array for meta data saved via Front-end Posting
      • Toolset Plugin: Update file ID to file URL for meta data saved via Front-end Posting
      • Delete uploaded files after email has been send
      • Increase Cookie lifetime for client data such as [Form Progression]
      • Altering cookie secure and httponly parameters
      • Define fake cronjob to clear old client data if cronjob is disabled on your server
      • Define page language attribute based on page ID or URL
      • Define custom headers when doing a POST request
      • Change checkbox/radio layout to vertical on mobile devices
      • Show remaining available form submission allowed
      • Global fields / elements
      • Trim values of fields
      • Re-sending E-mails after editing entries via Listings for WordPress
      • Combine multiple field values into one column on Contact Entries page
      • Altering the attachments for E-mails via PHP code for WordPress
      • Generate dynamic columns with dates based on user selected date from Datepicker element
      • Hide `eye` icon from Listings row based on user role
      • Variable product checkout based on variation SKU
    • Data storage
    • BETA version
  • Changelog
  • Support
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  1. Common problems

Common problems

Here you will find a list of frequent problems and possible solution(s).

PreviousCancel subscriptionNextEmail delivery problems

Last updated 1 month ago

Email delivery problems
File upload problems
Session expired
reCaptcha Troubleshooting – Fix “Not Loading” & Verification Errors